Have not waited.
All smooth.
I want to say Go Rental service is beyond my expectations. Firstly they will send complete guidance by email, which is very different from most of the other rental companies. Secondly, they care. In this trip, we were driving from Rotorura to Auckland airport to catch a flight from Auckland to Christchurch. But we were late. We called the rental company about this beforehand so that we could compete all formality when we arrived. We got there like less than 1 hour before flight departure, the rental company owner once knew this drove personally and took us to the terminal in less than 10 minutes, he also helped with our luggage which we had two plug two kids. We very much appreciated this and apologize for the late comment. Will definitely prefer Go Rental next time in NZ!
